Casa Chocolat Imón

Privacy policy and legal notice

“CASA CHOCOLAT” informs the users of the website about its policy regarding the treatment and protection of the personal data of the users and clients that may be collected through the navigation, acquisition of products or contracting of services through its website. In this sense, “CASA CHOCOLAT” guarantees compliance with the regulations in force regarding the protection of personal data, reflected in the Organic Law 15/1999 of December 13, on the Protection of Personal Data and in the Royal Decree 1720/2007, of December 21, which approves the Regulations for the Development of the LOPD. The use of this website implies the express acceptance of this privacy policy.

Website owner information

RAQUEL GOMEZ GARCIA CIF/NIF 02630529L with address at CALLE ALBALA NUM 9 PORTAL A, 6º1, MADRID (MADRID), 28037 and e-mail GOMGAR8@GMAIL.COM.

Data Protection Officer

The owner is responsible for the personal data that are collected through the navigation and use of this website in accordance with the requirements established by the REGULATION (EU) 2016/679 data protection of natural persons as well as in accordance with the Law 34/2002 of July 11, 2002 on Information Society Services and Electronic Commerce (LSSI-CE). .

By using this website we understand that you have read and understood the information provided in relation to the processing of your personal data.

Data Protection Policy

The controller applies the principle of active responsibility in the processing of personal data, maintaining a constant updating and promotion of the continuous improvement of the data protection system in accordance with the applicable legal requirements, ensuring in any case:

  • respect for the freedoms and fundamental rights of natural persons
  • that the data are processed in a lawful, fair and transparent manner
  • that the data processed are accurate, adequate, relevant and limited in relation to the purposes for which they were collected
  • that the purposes for which they are collected are explicit and legitimate and that they are not processed in a way that is incompatible with those purposes

The purpose of this document is to inform users about what we do with their personal data, how it is collected, what it is used for, the rights they have and all the necessary legal information established by current legislation.

Data collected, purpose and lawfulness

The personal data processed are those provided by users through the forms available on this website and are the minimum required to be able to:

*send you information about our products / services

*to attend inquiries.

*To process reservations, as well as to be able to prepare the corresponding invoices, attend to claims and any other management derived from the reservation made through this web site.

These purposes are based on legal principles for the processing of data collected by the regulations in force: for the performance of a contract or the provision of a service to users, for the fulfillment of legal obligations, for the legitimate interest and with the consent of the users.

Social networks

“CASA CHOCOLAT” has a profile in Internet social networks (Facebook-Instagram), recognizing itself in all cases responsible for the processing of the data of its followers, fans, subscribers, commentators and other user profiles (hereinafter, followers). The treatment that “CASA CHOCOLAT” will carry out with such data within each of the referred networks will be the one that the social network allows to the corporate profiles.
Thus, “CASA CHOCOLAT” will be able to inform, when the law does not prohibit it, its followers by any means that the social network allows about its activities and offers, as well as to provide personalized customer service. In no case will “CASA CHOCOLAT” extract data from the social networks, unless the user’s consent to do so is specifically and expressly obtained (for example, for the realization of a contest).

Web Forms

The personal data collected through the contact web form is used to answer any inquiry the user makes through the same.

The personal data collected in the reservation form is used to process the data necessary for the correct management of your reservations.

The processing of data is legitimized by the consent that you give us by expressly accepting the conditions of processing informed through this privacy policy.

Data recipients

The personal data obtained through the web forms are recorded and stored on electronic media controlled and supervised by the data controller.

Your personal data will not be communicated to third parties, with the exception that such communication of data is covered by a legal obligation or when for the proper provision of the service or the execution of the contract is necessary to communicate your data to third parties in order to make the payment (payment gateways), covered such transfer in the needs of the service.

CODEBAY SOLUTIONS LIMITED known as LODGIFY, registered in England under number 5903966 with address Magma House, 16 Davy Court Way, Castle Mound Way, Rugby, Warwickshire, CV23 0UZ, United Kingdom which fully complies with current legislation on the protection of personal data and with the confidentiality commitments inherent to its activity. Lodgify has taken the necessary technical measures to maintain the required level of security. You can view their privacy policy at https://www.lodgify.com/es/privacy/

Google Ireland Limited with registration number: 368047/VAT number: IE6388047V with address Gordon House, Barrow Street, Dublin 4, Ireland. whose privacy policy establishes the appropriate security measures for the correct treatment of users’ personal data. You can view their privacy policy at https://policies.google.com/privacy

For cases in which the communication of data to third parties is not covered by the legal bases established in the previous section, the communication of data to other recipients will only take place if the user has given his express consent.

Strict criteria are maintained for the selection of data processors and the contractual commitment with each one of them to comply with and enforce compliance with the obligations established in data protection matters.

In the event of international data transfers RAQUEL GOMEZ GARCIA will ensure that the transfer of your personal data is carried out in accordance with the applicable privacy laws and, in particular, that the necessary contractual, technical and organizational measures are applied, such as the standard contractual clauses approved by the European Commission.

You can obtain more information about the processing of personal data of our organization by requesting it at the mail: GOMGAR8@GMAIL.COM or by accessing through the following link:

https://www.accesousuario.com/protecciondedatos/rgpd/informacion_consentimientoAPI.php?codEmpresa=86005

Technical and organizational data protection measures

The supports have the necessary technical and organizational measures to guarantee the confidentiality and conservation of the personal data obtained through the web.

The personal data collected from the web are processed using HTML protocol with valid SSL certificate.

The personnel involved in data processing operations: access, editing, deletion, etc… are trained and committed to this data protection policy.

Data retention

The personal data obtained through the contact form will be kept for the time necessary to respond to the request/query made.

The personal data obtained through the reservation form will be stored

as long as there is a contractual and/or commercial relationship with you or as long as you do not exercise your right of deletion, cancellation and/or limitation of the processing of your data.

Once the contractual relationship has expired, we will keep the information duly blocked, without giving it any use, while it may be necessary for the exercise or defense of claims or may derive some type of judicial, legal or contractual liability from its treatment, which must be attended and for which its recovery is necessary.

If you have expressly agreed to receive commercial information from us, we will retain your contact information until you notify us of your decision to cancel such commercial mailings.

Information on the existence of automated decisions (including profiling)

We do not normally make automatic decisions, but when we do, we will make it clear that such a decision is being made. However, RAQUEL GOMEZ GARCIA CIF/NIF 02630529L collects several sections dedicated to the personalization of services in order to display personalized advertising to enter your Web site and also to send personalized communications.

RAQUEL GOMEZ GARCIA CIF/NIF 02630529L recognizes the possibility of profiling to improve its product offerings or customize the delivery of commercial offers or provide a more personalized treatment to the customer.

Opposition to the processing of data for advertising purposes.

If you gave your consent to use your data for advertising purposes and you no longer wish to receive advertising, you can revoke your consent at any time by sending an email to the email address of the person responsible GOMGAR8@GMAIL.COM.

Changes in the Privacy Policy

We may change the information contained in this Privacy and Cookie Policy from time to time as we deem appropriate. If we do so, we will notify you in various ways through the Platform (e.g., through a banner, pop-up or push notification), or we will notify you at your email address when the change in question is significant to your privacy, so that you can review the changes, assess them and, if appropriate, object or unsubscribe to any service or functionality. In any case, we suggest that you review this Privacy and Cookie Policy from time to time for minor changes or interactive enhancements.

LEGAL NOTICE

Intellectual and industrial property

The design of the portal and its source codes, as well as the logos, trademarks and other distinctive signs that appear in it belong to (RAQUEL GOMEZ GARCIA) and are protected by the corresponding intellectual and industrial property rights.

Responsibility for contents

RAQUEL GOMEZ GARCIA CIF/NIF 02630529L is not responsible for the legality of other third party websites from which you can access the portal. Nor is it responsible for the legality of other third-party websites that may be linked or linked from this portal.

RAQUEL GOMEZ GARCIA CIF/NIF 02630529L will not be responsible for the use that third parties make of the information published on the portal, nor for the damages suffered or economic losses that, directly or indirectly, produce or may produce economic, material or data damages, caused by the use of such information.

Applicable Law

RAQUEL GOMEZ GARCIA CIF/NIF 02630529L reserves the right to file civil or criminal actions it deems necessary for the improper use of the website and content, or for breach of these conditions.

The relationship between the user and RAQUEL GOMEZ GARCIA CIF/NIF 02630529L shall be governed by the regulations in force and applicable in the national territory. Should any controversy arise in relation to the interpretation and/or application of these conditions, the parties will submit the conflicts to the ordinary jurisdiction, submitting themselves to the Judges and Courts that correspond according to Law.

We also inform you that there is an out-of-court dispute resolution procedure available free of charge and accessible to all citizens, which is the European Union’s online dispute resolution platform, accessible through the following link https://ec.europa.eu/consumers/odr/main/?event=main.home2.show.

Cookies

In the case of using “cookie” technology on the web, there is a specific section that informs you about its existence as well as its use policy. See the “cookies policy” section.

Otherwise, navigation cookies are not used.

Personal data of minors

This website is not intended for underage users. If you are a minor, please do not attempt to register as a user. If we discover that we have mistakenly obtained personal information about a minor, we will delete that information as soon as possible.

Exercising data protection rights

In accordance with the rights conferred by current legislation on the protection of personal data, users may exercise their rights of access, rectification, limitation of processing, deletion, portability and opposition to the processing of their data by sending their request to the postal address indicated above or by e-mail to GOMGAR8@GMAIL.COM.

In order to exercise your rights, you must identify yourself by presenting your ID card.

If you have any complaints, please contact us at the same e-mail address indicated above. You may also contact the

Spanish Data Protection Agency: www.aepd.es